Troubleshoot missing sound or wrong audio
Troubleshoot missing sound or wrong audio with practical Screen TV checks and next steps for your device or playlist.
Screen TV does not provide IPTV subscriptions, channels or copyrighted content. Users must provide their own legally authorized content sources.
Check device output first
Confirm the TV is not muted, try another app, and test built-in speakers if a soundbar or receiver is connected. This helps distinguish output routing from a stream issue.
Review available tracks
If your app edition exposes audio selection, try another track. A listed track can use a codec the device does not decode. Availability and controls differ between platform editions.
Request a compatible source
When only particular streams are silent, ask your provider about an alternative audio encoding. Report whether video works and whether other channels have sound.
Where should I start with audio problems?
Confirm the TV is not muted, try another app, and test built-in speakers if a soundbar or receiver is connected. This helps distinguish output routing from a stream issue.